Customer Support
Customer support is available via phone or email. Support hours are 8:30am to 6:00pm Central time Monday -
Friday. Please call 800-601-6991 for assistance.
After hours support is available for customers under original warranty or those with an active service agreement that includes the 24/7 support option. To reach us after hours call 800-601-6991 and dial extension 216. Your call will be forwarded to an "on-call" technician for assistance. For emergencies contact 214-783-1930 or 214-395-6351.
If your problem is not urgent or you have a question or comment please complete the form below and someone will respond as soon as possible.
Support Request Form