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Patient Education and Entertainment Solutions from...
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Healthcare User News and Updates for April 2008
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In This Issue
New Maintenance Recommendations
ADT and Patient Record HL7 Interface
Informa Digital Bulletin Board
Touch Screen Interface
IPTV and Streaming Options
Greetings!  
Welcome to the first edition of the Synergy Broadcast Newsletter for our healthcare customers.  The purpose of this newsletter is to keep you updated on new products, maintenance procedures and usage ideas.  We hope you find the content helpful.  This is an opt-in newsletter so you can unsubscribe at any time.  We recommend that at least one person in your organization maintain a file of newsletters for reference purposes.  We value your feedback and opinions so feel free to send comments or questions to cjones@synergybroadcast.com.
New Maintenance Recommendations 
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We recently updated our preventive maintenance recommendations for digital systems to include items to be checked monthly and quarterly.  These items have been listed on a Maintenance Checklist that you can download and use as a reminder and check sheet.  Separate documents on Computer Maintenance and RAID Maintenance have also been updated and should be downloaded and placed near your system for future reference.  If you have any questions please call Customer Service at 800-601-6991.

ADT and Patient Record HL7 Interface 
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Synergy Broadcast has an HL7 Interface protocol that can be used to automate the record keeping of patient education for your ADT and Patient Record system for Joint Commission.  Each time a patient record is updated by the ADT system MMDS receives a notification.  When any patient in the hospital selects and views an educational program we automatically update their Electronic Medical Record with the details that include the date, time and program title that was watched.
 
This guarantees that all patient records are up-to-date and reduces the manual updates that nurses may be doing now.  This interface requires that we work with your ADT and EMR vendors as well as your IT staff to map the data fields.  If you would like more information please contact your system reseller or Region Manager
Informa Digital Bulletin Board
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Informa is our graphics or character generator.  This product can be used as a Welcome Channel, Video Catalog or General Messaging System for your hospital.

 
Informa can be installed to upgrade your existing CG to display instructions and titles in the Video Catalog or it can run in a stand-alone mode as a separate messaging system to post gift shop and food service hours, meetings and other important information.  A web interface is available so personnel in other departments can be easily trained to update messages without having to use your staff for this process.
 
Informa can also be used as an education tool with patients.  Educational information that might normally be delivered by paper can be converted to an Informa project that patients can order using their bedside telephone and view in their room.  For an online demonstration on Informa please call us at 800-601-6991 and ask for your Region Manager.
Touch Screen Interface
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A Touch Screen Interface is available for facilities that currently use swing-arm mounted televisions.  This interface uses next generation televisions and offers access to cable or satellite television, educational video programs, Internet access, games, music and more.  This solution is already deployed in over 2000 dialysis clinics across the country.  Reviews from users indicate that this feature alone influences their selection of potential facilities they will visit because if offers so much more than regular cable TV to pass the time. 
 
Hospitals that use footwall mounted flat screen televisions or are considering this type of upgrade can get this same functionality with our Interactive Pillow Speaker interface.  For more information contact your Region Manager.

IPTV and Streaming Options 
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Streaming video for both staff education and patient home use is becoming more popular and most content providers are much more comfortable with today's streaming technology than before.  Synergy Broadcast offers several streaming options for today's healthcare provider to deliver educational video to computer desktops and homes.  For more information please contact your Region Manager.
Quick Links...
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Thanks! 
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At Synergy Broadcast Systems our goal is to provide solutions that solve problems, save money, time and manpower and improve access to media and information.  We are committed to providing products, services and solutions that enhance your operation and mission.
 
Regards,
 
Chuck Jones
Synergy Broadcast Systems
Office Phone: 972-980-6991
Toll Free 800-601-6991 Fax: 972-980-6994
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