Errorlog.exe has been modified and is now called LogInspector.  This change was made with VLM Version 2.77 and is designed to help you better identify problems by providing a log viewer that is easier to read.  In the new LogInspector we do the following:

1. Save the current log when the application exits so you can always go back to investigate a problem.
2. Save the current log from the log tab before clearing when it needs to make room for new entries.
3. Purge old log files.

To access the LogInspector:

1.      Keyboard short cut is Alt+L.

2.      In the log tab of the application, use the right button context menu item called "System Log Files". 

3.      In VLM, you can right click in the log tab or use the Menu approach which is View->System Log Files.

LogInspector can help you identify reasons for problems and deepen your understanding of the system and how it works.  Two calls we received last week help illustrate this:  The first caller said the Server missed a scheduled play and he could not figure out why.  We checked the LogInspector and found this message: "MSN Does not Exist on the Server".  This meant the file was not loaded on the server and would have shown up as Missing Media.  The second illustration is a very common call we receive about missed encodes.  In checking the log file in LogInspector the message was: "Drive D is full".  If the drive is full there is no room for the file on the Encoder's hard drive so the file could not be encoded.  The lesson here is to check the available storage in the Encoder periodically to make sure there is room on the hard drive.

LogInspector is a stand-alone application.  It saves logs in text format in a subfolder called "Logs" where the program executable resides.  If you don't feel comfortable viewing these logs or have some issues that need more attention please call Field Service for assistance.